Track a parcel

Problem with the delivery address

We encountered a problem with the delivery address of this parcel. Please contact us as soon possible to solve this issue.

Delivery delay

We encountered a Hitch related to the delivery of this parcel. For more information, you can contact us.

Parcel n°[[trackingNumber.value]]

International tracking number : [[distributorNumber]]

[[(steps[step.step])]] More information

[[formatDate(step.timestamp)]]

This is the international parcel number. The recipient will have to use this number as reference in the destination country (with the local post office or final distributor) in case of non-delivery or deposit at a post office.

To : this number may be modified after receipt of the package in our hub if the information declared during your order is not accurate.