The rules concerning your parcels
The dimensions and weight of your parcel
There are 3 rules to follow regarding dimensions and weight to prepare your parcel:
The weight of your parcel must be less than or equal to 20kg
The perimeter of the parcel, i.e. Length + Height + Width, must be less than 1.50m (L + H + W <150cm)
- Parcel length should be less than 1 meter (L <100cm)
What is that ?
Happy-Post applies the rules in force in terms of transport and in particular the volumetric weight rule. Depending on the destination, the weight of a parcel is calculated based on the space occupied by the parcel and not just its actual weight. The volumetric weight therefore expresses the space occupied by the parcel in an airplane for example. Thus, 1 kilo of lead and 1 kilo of feathers will not be equal before this notion of volumetric weight. The first will weigh a kilo when the second can be billed for several kilos!
Calculation and application of volumetric weight
The following formula must be applied: (Length x Height x width) / 5000. You thus obtain the volume of your parcel in cm3.
To calculate the shipping fare of your parcel, Happy-Post will apply the volumetric weight, depending on the destinations, if the volumetric weight is superior than the actual weight
It is essential to pack your parcel well
To make sure that your parcel arrives at its destination in good condition, we offer you some tips:
Pack your products in a cardboard box or neutral packaging so as not to attract curiosity
Choose the box adapted to the weight and dimensions of your items
Secure your products in the box and / or reduce its size as much as possible to avoid "emptiness" and protect against possible external shocks
Avoid handles, strings and staples to facilitate handling
For more details, you can consult our page How to properly pack your parcel?
Last step: the documentation to ship your parcel
Your parcel is now packed. Before sending it, you must attach the necessary documentation for its shipment:
The transport label can be downloaded from your Happy-Post account when your order has been validated.
Print this label and check its readability to allow an easy reading and efficient reading of bar codes that must not be cut.
Cut out the label for the parcel (the right half of the printed sheet) and glue it flat on the side of the parcel. Tape the 4 sides of the label without hiding the bar code
For shipments outside the European Union or to overseas departments and territories, you must print the three copies of the proforma invoice and stick them on your parcel in a plastic sleeve.