Covid-19 information | Happy-Post

EUROPE (see details of other EU countries at the end of the page)
 

Country	Follow-up solution (max 2kg and 90cm)	FOLLOW-UP + SIGNATURE Solution	Solution  PREMIUM
ISRAEL	AVAILABLE	AVAILABLE	AVAILABLE
ALBANIA	AVAILABLE	AVAILABLE	AVAILABLE
GERMANY	AVAILABLE	AVAILABLE	AVAILABLE
ANDORRA	AVAILABLE	AVAILABLE	AVAILABLE
ARMENIA	AVAILABLE	AVAILABLE	AVAILABLE
AUSTRIA	AVAILABLE	AVAILABLE	AVAILABLE
AZERBAIDJAN	AVAILABLE	AVAILABLE	AVAILABLE
BELGIUM	AVAILABLE	AVAILABLE	AVAILABLE
BOSNIA-HERZEGOVINA	AVAILABLE	AVAILABLE	AVAILABLE
BULGARIA	AVAILABLE	AVAILABLE	AVAILABLE
CYPRUS	AVAILABLE	AVAILABLE	AVAILABLE
CROATIA	AVAILABLE	AVAILABLE	AVAILABLE
DENMARK	AVAILABLE	AVAILABLE	AVAILABLE
SPAIN	AVAILABLE	AVAILABLE	AVAILABLE
CANARY ISLANDS ES	AVAILABLE	AVAILABLE	AVAILABLE
MELILLA ES	SUSPENDED	AVAILABLE	SUSPENDED
ESTONIA	AVAILABLE	AVAILABLE	AVAILABLE
FINLAND	AVAILABLE	AVAILABLE	AVAILABLE
FRANCE METRO	AVAILABLE	AVAILABLE	AVAILABLE
GEORGIA	AVAILABLE	AVAILABLE	AVAILABLE
GIBRALTAR	AVAILABLE	AVAILABLE	AVAILABLE
GREECE	AVAILABLE	AVAILABLE	AVAILABLE
GRENADA	SUSPENDED	SUSPENDED	AVAILABLE
HUNGARY	AVAILABLE	AVAILABLE	AVAILABLE
ISLANDS OF HAND	SUSPENDED	SUSPENDED	AVAILABLE
ALAND ISLANDS	AVAILABLE	SUSPENDED	AVAILABLE
FEROE ISLANDS	AVAILABLE	AVAILABLE	AVAILABLE
IRLAND	AVAILABLE	AVAILABLE	AVAILABLE
ICELAND	AVAILABLE	AVAILABLE	AVAILABLE
ITALY	AVAILABLE	AVAILABLE	AVAILABLE
KYRGYZSTAN	AVAILABLE	AVAILABLE	AVAILABLE
KOSOVO	AVAILABLE	AVAILABLE	AVAILABLE
LATVIA	AVAILABLE	AVAILABLE	AVAILABLE
LIECHTENSTEIN	AVAILABLE	AVAILABLE	AVAILABLE
LITHUANIA	AVAILABLE	AVAILABLE	AVAILABLE
LUXEMBOURG	AVAILABLE	AVAILABLE	AVAILABLE
MACEDONIA	AVAILABLE	AVAILABLE	AVAILABLE
MALTA	AVAILABLE	AVAILABLE	AVAILABLE
MOLDAVIA	AVAILABLE	AVAILABLE	AVAILABLE
MONACO	AVAILABLE	AVAILABLE	AVAILABLE
MONTENEGRO	AVAILABLE	AVAILABLE	AVAILABLE
NORWAY	AVAILABLE	AVAILABLE	AVAILABLE
UZBEKISTAN	AVAILABLE	AVAILABLE	AVAILABLE
NETHERLANDS	AVAILABLE	AVAILABLE	AVAILABLE
POLAND	AVAILABLE	AVAILABLE	AVAILABLE
PORTUGAL	AVAILABLE	AVAILABLE	AVAILABLE
CZECH REP. CZECH REP.	AVAILABLE	AVAILABLE	AVAILABLE
ROMANIA	AVAILABLE	AVAILABLE	AVAILABLE
GUERNESEY UK	AVAILABLE	AVAILABLE	AVAILABLE
JERSEY UK	AVAILABLE	AVAILABLE	SUSPENDED
UNITED KINGDOM	AVAILABLE	AVAILABLE	AVAILABLE
RUSSIA	AVAILABLE	AVAILABLE	AVAILABLE
SAN MARINO	AVAILABLE	AVAILABLE	SUSPENDED
SERBIA	AVAILABLE	AVAILABLE	AVAILABLE
SLOVAKIA	AVAILABLE	SUSPENDED	AVAILABLE
SLOVENIA	AVAILABLE	AVAILABLE	AVAILABLE
SWEDEN	AVAILABLE	AVAILABLE	AVAILABLE
SWITZERLAND	AVAILABLE	AVAILABLE	AVAILABLE
SVALBARD JAN M. ISLAND	SUSPENDED	SUSPENDED	AVAILABLE
TAJIKISTAN	AVAILABLE	AVAILABLE	SUSPENDED
TURKMENISTAN	SUSPENDED	SUSPENDED	AVAILABLE
TURKEY	AVAILABLE	AVAILABLE	AVAILABLE
UKRAINE	AVAILABLE	AVAILABLE	AVAILABLE
VATICAN	AVAILABLE	AVAILABLE	AVAILABLE

History of important information

• 08/17/2021 -  Additional delays are expected in the following countries:
  Ireland: +1 week min.
  Greece, Lebanon, India, Tunisia, Australia, South Korea, Turkey, Israel: +2 weeks min.USA: allow +2 weeks minimum and more specifically to Chicago
  Latin America: allow +2 weeks minimum due to the lack of regional flights
  New Zealand: +3 weeks min.
  China: New anti-Covid 19 measures are in place. Airlines have been forced to cut flights from Europe. Additional delays are to be expected, in particular to Beijing and Shanghai.
   
• 14/04/2021 - Updated the following countries to unavailable: Guatemala, Guyana, Jamaica, Nicaragua, Sao Tome & Principe, El Salvador, Honduras, Iceland, Panama, Cuba (still closed). Please check the different opening status of the countries in the list below.
  
  In Europe, the countries below are facing important volumes of parcels, delays of at least 1 week are to be expected: Ireland, Italy, Romania, Greece (delays higher than 1 month), Malta, Cyprus, Macedonia, Lithuania.
  
  On the large international side, the following countries are confronted with large volumes of packages, delays of at least 2 weeks are to be expected: Israel, Russia, Australia, Lebanon
   
• 05/03/2021 - Updated the following countries to unavailable: Comoros (unavailable), Haiti, Honduras.

Update of the following countries in available: Brunei, Cape Verde, Central African Republic, Mauritius, Suriname, Antigua and Barbuda, Argentina, Armenia, Barbados, Belarus, Belize, Kyrgyzstan, Moldova, Namibia, Trinidad and Tobago.
09/02/2021 - Updated the following countries: Antigua and Barbuda, Barbados, Bolivia, El Salvador, Fiji, Guatemala, Panama, Saint Lucia, Trinidad and Tobago, Armenia, Iceland, Kyrgyzstan, Moldova, Slovakia, Belarus, Bhutan, Eritrea, Lesotho, Mauritania, Namibia, Central African Republic, Swaziland, Samoa, Vanuatu.

• 02/02/2021 - Update on the following countries: Haiti, Honduras, Monaco, Uzbekistan, Guernsey, Serbia, Maldives, Eritrea, Guinea-Bissau, Mauritius, Sudan, Zambia, Zimbabwe, 
• Important information of 21/12/2020: following the reconfinement in the United Kingdom and the traffic restrictions imposed by the French government towards the United Kingdom, disruptions are to be expected towards this destination. Therefore, we will not be making any departures on this day. We will keep you informed of the evolution of the situation. Please note: disruptions are also expected to Germany, Poland, Italy and Austria. Additional delays are to be expected to all these destinations.
• Important information of 30/10/2020: opening of several countries for the SUIVI and SUIVI + SIGNATURE solutions: Angola, Armenia, Aruba , Bermuda, Chile, Costa Rica, Curacao, Guatemala, Kyrgyzstan, Madagascar, Malawi, Moldova, Niger, Uzbekistan, Seychelles, Sudan, Tanzania, Chad, Trinidad and Tobago, Zambia and Zimbabwe.
• Important information from 10/30/2020: opening of several countries for the FOLLOW-UP and FOLLOW-UP + SIGNATURE solutions: Ghana, Afghanistan, Benin, Burundi, Cameroon, Republic of Congo, Ivory Coast, Cuba, Dominican Republic, Ecuador, Gambia, Iran, Israel, Kazakhstan, Liberia, Macau, Maldives, Mexico, Burma, Pakistan, Paraguay, Peru, Rwanda, Serbia, Sierra Leone, Togo, Tunisia, Uganda, Uruguay, Venezuela, Algeria, Botswana, Burkina Faso, Djibouti, Equatorial Guinea, Guinea, Gabon, Mali, Mozambique, Namibia, Nigeria, Congo, Ethiopia, Azerbaijan, Bangladesh, Cambodia, Iraq, Kuwait, Qatar, Argentina, Colombia, Barbados and Jamaica.
• Important information of 27/10/2020: in Italy, several areas are no longer served: province of Liguria (Genoa and its surroundings, postal codes beginning with 16), Arzano (postal code 80022), Galati Mamertino (postal code 98070), Sambuca di Sicilia (postal code 92017), Mezzojuso (postal code 90030).
• Important information of 14/09/2020: update of the following destinations: CURACAO, EL SALVADOR, ECUADOR, GUATEMALA, FALKLAND, TURKS ISLANDS, VIRGIN ISLANDS UK, VIRGIN ISLANDS US, MONTSERRAT, TRINIDAD AND TOB, VENEZUELA, BONAIRE ST EUS, CANARIES, MELLILA, FEROE ISLANDS, MONTENEGRO, UZBEKISTAN, ST PIERRE ET MIQ, MYANMAR, NEPAL, PAKISTAN, GAMBIA, GUINEA EQ, LESOTHO, LIBERIA, MALAWI, MAURITIANIA, MAYOTTE, MOZAMBIQUE, NAMIBIA, NIGER, NIGERIA, CENTRAL AFRICAN REP, PORTO RICO & SINT MARTEEN : Tracking + Signature service not available; COVID19 surcharges apply. The volumetric weight can be applied on the service Suivi + Signature. Delays are extended. Happy-Post can not commit itself on the delivery time and will not pay any compensation for the delays of delivery until further notice. 
• Important information of 26/08/2020: Reopening of the following destinations with the solution: PARAGUAY, PERU, URUGUAY, CYPRUS, GUERNESEY, JERSEY, AFGHANISTAN, MACAO, MALDIVES, PAKISTAN, UGANDA, RWANDA, SIERRA LEONE, TOGO. COVID19 surcharges are applied. Delays are lengthened. Happy-Post can not commit itself on delivery times and will not pay any compensation for late delivery until further notice. 
• Important information of 26/08/2020: Reopening of the following destinations with the FOLLOW-UP + SIGNATURE solution: ANGOLA, BOLIVIA, COSTA RICA, COTE D'IVOIRE, CURACAO, EL SALVADOR, GUATEMALA, HONDURAS, CAIMAN ISLANDS, FALKLAND ISLANDS, VIRGIN ISLANDS UK, VIRGIN ISLANDS US, MALI, NAMIBIA, PANAMA, ST. LUCIA, ST. VINCENT GREN, SINT MARTEEN, SURINAME, TRINIDAD AND TOBAGO. For these countries, exceptionally, the volumetric weight applies even on the Tracking and Signature solution. COVID19 surcharges are applied. The delays are extended. Happy-Post cannot commit itself to delivery times and will not pay any compensation for late deliveries until further notice. 
• Important information from 30/07/2020: reopening of the following destinations with the FOLLOW-UP solution: DOMINICA, ECUADOR, ERITREA, ETHIOPIA, GABON, GIBRALTAR, GUAM, EQUATORIAL GUINEA, IRAQ, KAZAKHSTAN, KYRGYZSTAN, KIRIBATI, KUWAIT, PORTO RICO.  With the FOLLOW-UP solution, the packages must not exceed 2kg and the sum of the dimensions must be less than 90cm. There is no signature. COVID19 surcharges are applied. Delays are extended. Happy-Post cannot commit itself to delivery times and will not pay any compensation for late deliveries until further notice.
•   Important information of 28/07/2020 - Reopening of the following destinations with the FOLLOWING solution: AFGHANISTAN, ALGERIA, ANGOLA, ANGUILLA, ARGENTINA, SAINT HELENA, BANGLADESH, BENIN, BHUTAN, BOTSWANA, BULGARIA, CAMEROON, COLOMBIA, COSTA RICA, COTE D'IVOIRE, CANARY ISLANDS, ISRAEL, KENYA, MADAGASCAR MEXICO, QATAR, SENEGAL, TUNISIA.  With the SUIVI solution, the packages must not exceed 2kg and the sum of the dimensions must be less than 90cm. There is no signature. COVID19 surcharges are applied. Delays are extended. Happy-Post cannot commit itself to delivery times and will not pay any compensation for late deliveries until further notice. 
• Important information of 16/07/2020: reopening of the following destinations: ALBANIA, SAUDI ARABIA*, MOROCCO*, BOSNIA, GEORGIA*, PHILIPPINA*, MACEDONIA, KOSOVO, BELARUS*, BAHRAIN*, CAMBODIA*, JORDAN*, LEBANON*, OMAN*, SOUTH AFRICA*, SRI LANKA*, VIETNAM*, EGYPT*, UKRAINE Actual weight is applicable to these destinations (except for the Premium solution in volumetric weight). COVID19 surcharges are applied to destinations marked with a star "*". Delays are longer. Happy-Post cannot commit itself to delivery times and will not pay any compensation for late deliveries until further notice. 
• Important information of 01/07/2020: the delivery times are still very important to the United States. Due to the health crisis, the lack of air capacity, the measures taken by the American government and the delays in the customs clearance of the parcels, we inform you that the delays are extended until further notice. As a reminder, Happy-Post cannot commit to delivery times and will not pay any compensation for late deliveries until further notice. 
• Important information of 19/06/2020 : reopening of the following destinations : INDIA, INDONESIA, MALAYSIA, NEW ZEALAND, THAILAND, TURKEY, UNITED ARAB EMIRATES. The 3 solutions "Tracking", "Tracking and signature", "Premium" are now open in real weight for these countries. The Volumetric Weight only applies to the "Premium" solution. Covid19" surcharges are applied.
• Important information of 11/05/2020: suspension of new destinations including the entire American continent (except USA, Canada, Mexico, Brazil and Dom-Tom). You will find below the list of countries and services up to date.
• Important information of 07/05/2020: reopening of the solution Home Delivery with Tracking and Signature to SINGAPORE, TAIWAN, SOUTH KOREA, HONG-KONG. The rates are again in real weight and integrating a surcharge of 1€/kg. We have reopened a large part of our destinations with the solution Home Delivery with Tracking and Signature. These solutions are in volumetric weight. You will find below the list of countries and services up to date. Longer delivery times are to be expected. Happy-Post can not commit itself on the delivery time. Happy-Post will not be able to pay any compensation for late deliveries until further notice.  Important information of 24/04/2020 : reopening of the Home Delivery with Tracking solution (length + width + height = 90cm max and 2kg max) for JAPAN. For packages shipped before April 24, 2020, please contact us.
• Important information of 22/04/2020 : suspension of shipments to SINGAPORE, TAIWAN, SOUTH KOREA, HONG-KONG
• Important information of 14/04/2020 : suspension of the destination REUNION
• Important information of 10/04/2020 : reopening of shipping solutions to CANADA
• Important information of 08/04/2020 : reopening of shipping solutions to USA, SINGAPORE, TAIWAN, SOUTH KOREA, HONG-KONG, ITALY. Shipments resume, additional delays to be expected Information of 03/04/2020 : reopening of shipping solutions to CHINA, RUSSIA
  05/03/2021 - Updated the following countries to unavailable: Comoros (unavailable), Haiti, Honduras.