Covid-19 information | Happy-Post
Status of delivery solutions by country
Updated on 02/23/2022 at 14:50(last update : 08/17/2021)
Despite the reopening of the shipping solutions to the different destinations we announce, additional delays are always to be expected. Please note: this list is continuously evolving, countries can be added or removed every day.
We cannot guarantee delivery times in this health context. That is why during this period, no refund will be made for late delivery.
See the FAQ
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02/23/2022 - Due to the unstable geopolitical situation in Eastern Europe:
- Ukraine: temporary suspension of services
- Russia: services still open but further interruptions and delays are expected
See the history at the end of the page
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SOUTH AND CENTRAL AMERICA
Country | Follow-up solution (max 2kg and 90cm) | FOLLOW-UP + SIGNATURE Solution | Solution PREMIUM |
ANTIGUA AND BARBUDA | AVAILABLE | AVAILABLE | AVAILABLE |
ARGENTINA | AVAILABLE | AVAILABLE | AVAILABLE |
ARUBA | AVAILABLE | AVAILABLE | AVAILABLE |
BAHAMAS | SUSPENDED | SUSPENDED | AVAILABLE |
BARBADOS | AVAILABLE | AVAILABLE | AVAILABLE |
BELIZE | SUSPENDED | SUSPENDED | AVAILABLE |
BERMUDES | SUSPENDED | SUSPENDED | AVAILABLE |
BOLIVIA | SUSPENDED | SUSPENDED | AVAILABLE |
BRAZIL | AVAILABLE | AVAILABLE | AVAILABLE |
CHILE | AVAILABLE | AVAILABLE | AVAILABLE |
COLOMBIA | AVAILABLE | AVAILABLE | AVAILABLE |
COSTA RICA | AVAILABLE | AVAILABLE | AVAILABLE |
CUBA | SUSPENDED | SUSPENDED | SUSPENDED |
CURACAO | AVAILABLE | AVAILABLE | AVAILABLE |
DOMINICA | SUSPENDED | SUSPENDED | AVAILABLE |
EL SALVADOR | AVAILABLE | AVAILABLE | AVAILABLE |
ECUADOR | AVAILABLE | AVAILABLE | AVAILABLE |
FIDJI | SUSPENDED | SUSPENDED | AVAILABLE |
GUADELOUPE | NON DESSERVI | AVAILABLE | AVAILABLE |
GUATEMALA | AVAILABLE | AVAILABLE | AVAILABLE |
GUYANA | AVAILABLE | AVAILABLE | AVAILABLE |
GUYANE FR | NON DESSERVI | AVAILABLE | AVAILABLE |
HAITI | SUSPENDED | SUSPENDED | AVAILABLE |
HONDURAS | AVAILABLE | AVAILABLE | AVAILABLE |
CAIMAN ISLANDS | SUSPENDED | SUSPENDED | AVAILABLE |
FALKLAND ISLANDS | AVAILABLE | AVAILABLE | SUSPENDED |
TURKS AND CAICOS ISLANDS | AVAILABLE | SUSPENDED | AVAILABLE |
VIRGIN ISLANDS UK | AVAILABLE | AVAILABLE | AVAILABLE |
VIRGIN ISLANDS US | AVAILABLE | AVAILABLE | AVAILABLE |
JAMAICA | AVAILABLE | AVAILABLE | AVAILABLE |
MARTINIQUE | NON DESSERVI | AVAILABLE | AVAILABLE |
MONTSERRAT | AVAILABLE | SUSPENDED | AVAILABLE |
NICARAGUA | AVAILABLE | AVAILABLE | AVAILABLE |
PANAMA | AVAILABLE | AVAILABLE | AVAILABLE |
PARAGUAY | AVAILABLE | AVAILABLE | AVAILABLE |
PERU | AVAILABLE | AVAILABLE | AVAILABLE |
PORTO RICO | AVAILABLE | SUSPENDED | AVAILABLE |
DOMINICAN REP. | AVAILABLE | AVAILABLE | AVAILABLE |
SAINT-BARTHELEMY | NON DESSERVI | AVAILABLE | AVAILABLE |
SAINTE-LUCIE | SUSPENDED | SUSPENDED | AVAILABLE |
SAINT-KITTS-ET-NEVIS | SUSPENDED | SUSPENDED | SUSPENDED |
SAINT-MARTIN | NON DESSERVI | AVAILABLE | AVAILABLE |
SAINT-VINCENT GREN | SUSPENDED | AVAILABLE | AVAILABLE |
SINT MARTEEN | AVAILABLE | SUSPENDED | SUSPENDED |
SURINAME | AVAILABLE | AVAILABLE | AVAILABLE |
TRINIDAD AND TOBAGO | SUSPENDED | SUSPENDED | |
URUGUAY | AVAILABLE | AVAILABLE | AVAILABLE |
VENEZUELA | AVAILABLE | AVAILABLE | AVAILABLE |
ANGUILLA | SUSPENDED | SUSPENDED | AVAILABLE |
BONAIRE ST EUSTATIUS | NOT RESERVED | SUSPENDED | AVAILABLE |
EUROPE (see details of other EU countries at the end of the page)
Country | Follow-up solution (max 2kg and 90cm) | FOLLOW-UP + SIGNATURE Solution | Solution PREMIUM |
ISRAEL | AVAILABLE | AVAILABLE | AVAILABLE |
ALBANIA | AVAILABLE | AVAILABLE | AVAILABLE |
GERMANY | AVAILABLE | AVAILABLE | AVAILABLE |
ANDORRA | AVAILABLE | AVAILABLE | AVAILABLE |
ARMENIA | AVAILABLE | AVAILABLE | AVAILABLE |
AUSTRIA | AVAILABLE | AVAILABLE | AVAILABLE |
AZERBAIDJAN | AVAILABLE | AVAILABLE | AVAILABLE |
BELGIUM | AVAILABLE | AVAILABLE | AVAILABLE |
BOSNIA-HERZEGOVINA | AVAILABLE | AVAILABLE | AVAILABLE |
BULGARIA | AVAILABLE | AVAILABLE | AVAILABLE |
CYPRUS | AVAILABLE | AVAILABLE | AVAILABLE |
CROATIA | AVAILABLE | AVAILABLE | AVAILABLE |
DENMARK | AVAILABLE | AVAILABLE | AVAILABLE |
SPAIN | AVAILABLE | AVAILABLE | AVAILABLE |
CANARY ISLANDS ES | AVAILABLE | AVAILABLE | AVAILABLE |
MELILLA ES | SUSPENDED | AVAILABLE | SUSPENDED |
ESTONIA | AVAILABLE | AVAILABLE | AVAILABLE |
FINLAND | AVAILABLE | AVAILABLE | AVAILABLE |
FRANCE METRO | AVAILABLE | AVAILABLE | AVAILABLE |
GEORGIA | AVAILABLE | AVAILABLE | AVAILABLE |
GIBRALTAR | AVAILABLE | AVAILABLE | AVAILABLE |
GREECE | AVAILABLE | AVAILABLE | AVAILABLE |
GRENADA | SUSPENDED | SUSPENDED | AVAILABLE |
HUNGARY | AVAILABLE | AVAILABLE | AVAILABLE |
ISLANDS OF HAND | SUSPENDED | SUSPENDED | AVAILABLE |
ALAND ISLANDS | AVAILABLE | SUSPENDED | AVAILABLE |
FEROE ISLANDS | AVAILABLE | AVAILABLE | AVAILABLE |
IRLAND | AVAILABLE | AVAILABLE | AVAILABLE |
ICELAND | AVAILABLE | AVAILABLE | AVAILABLE |
ITALY | AVAILABLE | AVAILABLE | AVAILABLE |
KYRGYZSTAN | AVAILABLE | AVAILABLE | AVAILABLE |
KOSOVO | AVAILABLE | AVAILABLE | AVAILABLE |
LATVIA | AVAILABLE | AVAILABLE | AVAILABLE |
LIECHTENSTEIN | AVAILABLE | AVAILABLE | AVAILABLE |
LITHUANIA | AVAILABLE | AVAILABLE | AVAILABLE |
LUXEMBOURG | AVAILABLE | AVAILABLE | AVAILABLE |
MACEDONIA | AVAILABLE | AVAILABLE | AVAILABLE |
MALTA | AVAILABLE | AVAILABLE | AVAILABLE |
MOLDAVIA | AVAILABLE | AVAILABLE | AVAILABLE |
MONACO | AVAILABLE | AVAILABLE | AVAILABLE |
MONTENEGRO | AVAILABLE | AVAILABLE | AVAILABLE |
NORWAY | AVAILABLE | AVAILABLE | AVAILABLE |
UZBEKISTAN | AVAILABLE | AVAILABLE | AVAILABLE |
NETHERLANDS | AVAILABLE | AVAILABLE | AVAILABLE |
POLAND | AVAILABLE | AVAILABLE | AVAILABLE |
PORTUGAL | AVAILABLE | AVAILABLE | AVAILABLE |
CZECH REP. CZECH REP. | AVAILABLE | AVAILABLE | AVAILABLE |
ROMANIA | AVAILABLE | AVAILABLE | AVAILABLE |
GUERNESEY UK | AVAILABLE | AVAILABLE | AVAILABLE |
JERSEY UK | AVAILABLE | AVAILABLE | SUSPENDED |
UNITED KINGDOM | AVAILABLE | AVAILABLE | AVAILABLE |
RUSSIA | AVAILABLE | AVAILABLE | AVAILABLE |
SAN MARINO | AVAILABLE | AVAILABLE | SUSPENDED |
SERBIA | AVAILABLE | AVAILABLE | AVAILABLE |
SLOVAKIA | AVAILABLE | SUSPENDED | AVAILABLE |
SLOVENIA | AVAILABLE | AVAILABLE | AVAILABLE |
SWEDEN | AVAILABLE | AVAILABLE | AVAILABLE |
SWITZERLAND | AVAILABLE | AVAILABLE | AVAILABLE |
SVALBARD JAN M. ISLAND | SUSPENDED | SUSPENDED | AVAILABLE |
TAJIKISTAN | AVAILABLE | AVAILABLE | SUSPENDED |
TURKMENISTAN | SUSPENDED | SUSPENDED | AVAILABLE |
TURKEY | AVAILABLE | AVAILABLE | AVAILABLE |
UKRAINE | AVAILABLE | AVAILABLE | AVAILABLE |
VATICAN | AVAILABLE | AVAILABLE | AVAILABLE |
NORTH AMERICA
Pays | Follow-up solution (max 2kg and 90cm) | FOLLOW-UP + SIGNATURE Solution | Solution PREMIUM |
CANADA | AVAILABLE | AVAILABLE | AVAILABLE |
UNITED STATES | AVAILABLE | AVAILABLE | AVAILABLE |
MEXICO | AVAILABLE | AVAILABLE | AVAILABLE |
ST-P-ET-MIQUELON | NOT SERVED | AVAILABLE | AVAILABLE |
MIDDLE EAST
Country | Follow-up solution (max 2kg and 90cm) | FOLLOW-UP + SIGNATURE Solution | Solution PREMIUM |
AFGHANISTAN | AVAILABLE | AVAILABLE | AVAILABLE |
SAUDI ARABIA | AVAILABLE | AVAILABLE | AVAILABLE |
BAHRAIN | AVAILABLE | AVAILABLE | AVAILABLE |
A. EMIRATES U. | AVAILABLE | AVAILABLE | AVAILABLE |
IRAQ | AVAILABLE | AVAILABLE | SUSPENDED |
IRAN | AVAILABLE | AVAILABLE | SUSPENDED |
JORDAN | AVAILABLE | AVAILABLE | AVAILABLE |
KUWAIT | AVAILABLE | AVAILABLE | AVAILABLE |
LEBANON | AVAILABLE | AVAILABLE | AVAILABLE |
OMAN | AVAILABLE | AVAILABLE | AVAILABLE |
PALESTINE | SUSPENDED | SUSPENDED | AVAILABLE |
QATAR | AVAILABLE | AVAILABLE | AVAILABLE |
SYRIA | SUSPENDED | SUSPENDED | SUSPENDED |
ASIA
Country | Follow-up solution (max 2kg and 90cm) | FOLLOW-UP + SIGNATURE Solution | Solution PREMIUM |
BANGLADESH | AVAILABLE | AVAILABLE | AVAILABLE |
BELARUS | AVAILABLE | AVAILABLE | AVAILABLE |
BHUTAN | SUSPENDED | SUSPENDED | AVAILABLE |
BRUNEI D. | AVAILABLE | AVAILABLE | AVAILABLE |
CAMBODIA | AVAILABLE | AVAILABLE | AVAILABLE |
CHINA | AVAILABLE | AVAILABLE | AVAILABLE |
NORTH KOREA | SUSPENDED | AVAILABLE | SUSPENDED |
SOUTH KOREA | AVAILABLE | AVAILABLE | AVAILABLE |
HONG-KONG | AVAILABLE | AVAILABLE | AVAILABLE |
COCOS ISLANDS | SUSPENDED | AVAILABLE | AVAILABLE |
INDIA | AVAILABLE | AVAILABLE | AVAILABLE |
INDONESIA | AVAILABLE | AVAILABLE | AVAILABLE |
JAPAN | AVAILABLE | AVAILABLE | AVAILABLE |
KAZAKHSTAN | AVAILABLE | AVAILABLE | AVAILABLE |
LAOS | SUSPENDED | SUSPENDED | AVAILABLE |
MACAO | AVAILABLE | AVAILABLE | AVAILABLE |
MALAYSIA | AVAILABLE | AVAILABLE | AVAILABLE |
MALDIVES | AVAILABLE | AVAILABLE | AVAILABLE |
MONGOLIA | SUSPENDED | SUSPENDED | AVAILABLE |
MYANMAR | AVAILABLE | AVAILABLE | AVAILABLE |
NEPAL | AVAILABLE | AVAILABLE | AVAILABLE |
PAKISTAN | AVAILABLE | AVAILABLE | AVAILABLE |
PHILIPPINES | AVAILABLE | AVAILABLE | AVAILABLE |
SINGAPORE | AVAILABLE | AVAILABLE | AVAILABLE |
SRI LANKA | AVAILABLE | AVAILABLE | AVAILABLE |
TAIWAN | AVAILABLE | AVAILABLE | AVAILABLE |
THAILANDE | AVAILABLE | AVAILABLE | AVAILABLE |
VIET NAM | AVAILABLE | AVAILABLE | AVAILABLE |
AFRICA
OCEANIA AND THE FAR EAST
DROP OFF YOUR PARCELSCountry | Follow-up solution (max 2kg and 90cm) | FOLLOW-UP + SIGNATURE Solution | Solution PREMIUM |
SOUTH AFRICA | AVAILABLE | AVAILABLE | AVAILABLE |
ALGERIA | AVAILABLE | AVAILABLE | AVAILABLE |
ANGOLA | AVAILABLE | AVAILABLE | AVAILABLE |
BENIN | AVAILABLE | AVAILABLE | AVAILABLE |
BOTSWANA | AVAILABLE | AVAILABLE | AVAILABLE |
BURKINA FASO | AVAILABLE | AVAILABLE | AVAILABLE |
BURUNDI | AVAILABLE | AVAILABLE | AVAILABLE |
CAMEROON | AVAILABLE | AVAILABLE | AVAILABLE |
CAPE VERDE | AVAILABLE | AVAILABLE | AVAILABLE |
COMOROS | SUSPENDED | SUSPENDED | AVAILABLE |
CONGO | AVAILABLE | AVAILABLE | AVAILABLE |
COTE D'IVOIRE | AVAILABLE | AVAILABLE | AVAILABLE |
DJIBOUTI | AVAILABLE | AVAILABLE | AVAILABLE |
EGYPT | AVAILABLE | AVAILABLE | AVAILABLE |
ERITREA | SUSPENDED | SUSPENDED | AVAILABLE |
ETHIOPIA | AVAILABLE | AVAILABLE | AVAILABLE |
GABON | AVAILABLE | AVAILABLE | AVAILABLE |
GAMBIA | AVAILABLE | AVAILABLE | AVAILABLE |
GHANA | AVAILABLE | AVAILABLE | AVAILABLE |
GUINEA | AVAILABLE | AVAILABLE | AVAILABLE |
GUINEA EQ | AVAILABLE | AVAILABLE | AVAILABLE |
GUINEA-BISSAU | SUSPENDED | SUSPENDED | AVAILABLE |
MAURITIUS | AVAILABLE | AVAILABLE | AVAILABLE |
KENYA | AVAILABLE | AVAILABLE | AVAILABLE |
LESOTHO | SUSPENDED | SUSPENDED | AVAILABLE |
LIBERIA | AVAILABLE | AVAILABLE | AVAILABLE |
LIBYA | SUSPENDED | AVAILABLE | AVAILABLE |
MADAGASCAR | AVAILABLE | AVAILABLE | AVAILABLE |
MALAWI | AVAILABLE | AVAILABLE | AVAILABLE |
MALI | AVAILABLE | AVAILABLE | AVAILABLE |
MAROCCO | AVAILABLE | AVAILABLE | AVAILABLE |
MAURITANIA | AVAILABLE | AVAILABLE | AVAILABLE |
MAYOTTE | NON DESSERVI | DISPONBILE | AVAILABLE |
MOZAMBIQUE | AVAILABLE | AVAILABLE | AVAILABLE |
NAMIBIA | AVAILABLE | AVAILABLE | AVAILABLE |
NIGER | AVAILABLE | AVAILABLE | AVAILABLE |
NIGERIA | AVAILABLE | AVAILABLE | AVAILABLE |
UGANDA | AVAILABLE | AVAILABLE | AVAILABLE |
CENTRAL AFRICAN REP. | AVAILABLE | AVAILABLE | AVAILABLE |
D.R. CONGO | AVAILABLE | AVAILABLE | AVAILABLE |
REUNION | NON DESSERVI | AVAILABLE | AVAILABLE |
RWANDA | AVAILABLE | AVAILABLE | AVAILABLE |
W. SAHARA | SUSPENDED | SUSPENDED | SUSPENDED |
SAINTE-HELEN, ASC | AVAILABLE | AVAILABLE | SUSPENDED |
SAO TOME-ET-P | AVAILABLE | AVAILABLE | SUSPENDED |
SENEGAL | AVAILABLE | AVAILABLE | AVAILABLE |
SEYCHELLES | AVAILABLE | AVAILABLE | AVAILABLE |
SIERRA LEONE | AVAILABLE | AVAILABLE | AVAILABLE |
SOMALIA | SUSPENDED | AVAILABLE | AVAILABLE |
AVAILABLE | AVAILABLE | AVAILABLE | |
SOUTH SUDAN | AVAILABLE | SUSPENDED | AVAILABLE |
SWAZILAND | SUSPENDED | SUSPENDED | AVAILABLE |
T. BRITISH RIM (O.I.) | SUSPENDED | SUSPENDED | SUSPENDED |
TANZANIA | AVAILABLE | AVAILABLE | AVAILABLE |
CHAD | AVAILABLE | AVAILABLE | AVAILABLE |
TIERRA DEL FUEGO | SUSPENDED | AVAILABLE | SUSPENDED |
TOGO | AVAILABLE | AVAILABLE | AVAILABLE |
TUNISIA | AVAILABLE | AVAILABLE | AVAILABLE |
YEMEN | SUSPENDED | SUSPENDED | AVAILABLE |
ZAMBIA | AVAILABLE | AVAILABLE | AVAILABLE |
ZIMBABWE | AVAILABLE | AVAILABLE | AVAILABLE |
OCEANIA AND THE FAR EAST
Country | Follow-up solution (max 2kg and 90cm) | FOLLOW-UP + SIGNATURE Solution | Solution PREMIUM |
AUSTRALIA | AVAILABLE | AVAILABLE | AVAILABLE |
GUAM | AVAILABLE | AVAILABLE | AVAILABLE |
CHRISTMAS ISLAND | SUSPENDED | SUSPENDED | AVAILABLE |
HEARD/MCDONALD ISLAND | SUSPENDED | SUSPENDED | AVAILABLE |
NORFOLK ISLAND | AVAILABLE | AVAILABLE | SUSPENDED |
COOK ISLAND | AVAILABLE | AVAILABLE | AVAILABLE |
MARIANNES N. ISLAND | AVAILABLE | AVAILABLE | AVAILABLE |
MARSHALL ISLAND | AVAILABLE | AVAILABLE | AVAILABLE |
MINUS ISLAND | SUSPENDED | SUSPENDED | AVAILABLE |
SALOMON ISLAND | SUSPENDED | SUSPENDED | AVAILABLE |
KIRIBATI | SUSPENDED | SUSPENDED | AVAILABLE |
MICRONESIA | AVAILABLE | AVAILABLE | AVAILABLE |
NAURU | AVAILABLE | AVAILABLE | AVAILABLE |
NIUE | AVAILABLE | AVAILABLE | AVAILABLE |
NEW CALEDONIA | NON DESSERVI | AVAILABLE | AVAILABLE |
NEW ZEALAND | AVAILABLE | AVAILABLE | AVAILABLE |
PALAOS | AVAILABLE | SUSPENDED | AVAILABLE |
PAPUA-N-GUINEA | SUSPENDED | SUSPENDED | AVAILABLE |
PITCAIRN | AVAILABLE | AVAILABLE | AVAILABLE |
POLYNESIA FR | NON DESSERVI | AVAILABLE | AVAILABLE |
SAMOA | SUSPENDED | SUSPENDED | AVAILABLE |
SAMOA US | SUSPENDED | SUSPENDED | SUSPENDED |
TIMOR-LESTE | AVAILABLE | AVAILABLE | AVAILABLE |
TOKELAU | SUSPENDED | SUSPENDED | AVAILABLE |
TONGA | SUSPENDED | SUSPENDED | AVAILABLE |
TUVALU | SUSPENDED | AVAILABLE | AVAILABLE |
VANUATU | SUSPENDED | SUSPENDED | AVAILABLE |
WALLIS-AND-FUTUNA | NON DESSERVI | AVAILABLE | AVAILABLE |
- Chronopost PickUp to drop off your parcels at a Chronopost drop-off point: available. You can choose to drop off your parcel in a Chronopost drop-off point (4700 points and 1600 post offices). Your parcels will be forwarded by Chronopost to our platform in Pantin (93), from where they will then be shipped to the final destinations.
- Chronopost home collection: available. You can request a home collection. A Chronopost driver will pick up your parcels at the date and address you have indicated.
- Mondial Relay network : available. Additional delays are to be expected. However, some Relay Points are overloaded and may refuse to accept your packages. You will be able to drop off your parcel in another Mondial Relay network without having to inform HappyPost.
History of important information
- 08/17/2021 - Additional delays are expected in the following countries:
Ireland: +1 week min.
Greece, Lebanon, India, Tunisia, Australia, South Korea, Turkey, Israel: +2 weeks min.USA: allow +2 weeks minimum and more specifically to Chicago
Latin America: allow +2 weeks minimum due to the lack of regional flights
New Zealand: +3 weeks min.
China: New anti-Covid 19 measures are in place. Airlines have been forced to cut flights from Europe. Additional delays are to be expected, in particular to Beijing and Shanghai.
- 14/04/2021 - Updated the following countries to unavailable: Guatemala, Guyana, Jamaica, Nicaragua, Sao Tome & Principe, El Salvador, Honduras, Iceland, Panama, Cuba (still closed). Please check the different opening status of the countries in the list below.
In Europe, the countries below are facing important volumes of parcels, delays of at least 1 week are to be expected: Ireland, Italy, Romania, Greece (delays higher than 1 month), Malta, Cyprus, Macedonia, Lithuania.
On the large international side, the following countries are confronted with large volumes of packages, delays of at least 2 weeks are to be expected: Israel, Russia, Australia, Lebanon
- 05/03/2021 - Updated the following countries to unavailable: Comoros (unavailable), Haiti, Honduras.
09/02/2021 - Updated the following countries: Antigua and Barbuda, Barbados, Bolivia, El Salvador, Fiji, Guatemala, Panama, Saint Lucia, Trinidad and Tobago, Armenia, Iceland, Kyrgyzstan, Moldova, Slovakia, Belarus, Bhutan, Eritrea, Lesotho, Mauritania, Namibia, Central African Republic, Swaziland, Samoa, Vanuatu.
- 02/02/2021 - Update on the following countries: Haiti, Honduras, Monaco, Uzbekistan, Guernsey, Serbia, Maldives, Eritrea, Guinea-Bissau, Mauritius, Sudan, Zambia, Zimbabwe,
- Important information of 21/12/2020: following the reconfinement in the United Kingdom and the traffic restrictions imposed by the French government towards the United Kingdom, disruptions are to be expected towards this destination. Therefore, we will not be making any departures on this day. We will keep you informed of the evolution of the situation. Please note: disruptions are also expected to Germany, Poland, Italy and Austria. Additional delays are to be expected to all these destinations.
- Important information of 30/10/2020: opening of several countries for the SUIVI and SUIVI + SIGNATURE solutions: Angola, Armenia, Aruba , Bermuda, Chile, Costa Rica, Curacao, Guatemala, Kyrgyzstan, Madagascar, Malawi, Moldova, Niger, Uzbekistan, Seychelles, Sudan, Tanzania, Chad, Trinidad and Tobago, Zambia and Zimbabwe.
- Important information from 10/30/2020: opening of several countries for the FOLLOW-UP and FOLLOW-UP + SIGNATURE solutions: Ghana, Afghanistan, Benin, Burundi, Cameroon, Republic of Congo, Ivory Coast, Cuba, Dominican Republic, Ecuador, Gambia, Iran, Israel, Kazakhstan, Liberia, Macau, Maldives, Mexico, Burma, Pakistan, Paraguay, Peru, Rwanda, Serbia, Sierra Leone, Togo, Tunisia, Uganda, Uruguay, Venezuela, Algeria, Botswana, Burkina Faso, Djibouti, Equatorial Guinea, Guinea, Gabon, Mali, Mozambique, Namibia, Nigeria, Congo, Ethiopia, Azerbaijan, Bangladesh, Cambodia, Iraq, Kuwait, Qatar, Argentina, Colombia, Barbados and Jamaica.
- Important information of 27/10/2020: in Italy, several areas are no longer served: province of Liguria (Genoa and its surroundings, postal codes beginning with 16), Arzano (postal code 80022), Galati Mamertino (postal code 98070), Sambuca di Sicilia (postal code 92017), Mezzojuso (postal code 90030).
- Important information of 14/09/2020: update of the following destinations: CURACAO, EL SALVADOR, ECUADOR, GUATEMALA, FALKLAND, TURKS ISLANDS, VIRGIN ISLANDS UK, VIRGIN ISLANDS US, MONTSERRAT, TRINIDAD AND TOB, VENEZUELA, BONAIRE ST EUS, CANARIES, MELLILA, FEROE ISLANDS, MONTENEGRO, UZBEKISTAN, ST PIERRE ET MIQ, MYANMAR, NEPAL, PAKISTAN, GAMBIA, GUINEA EQ, LESOTHO, LIBERIA, MALAWI, MAURITIANIA, MAYOTTE, MOZAMBIQUE, NAMIBIA, NIGER, NIGERIA, CENTRAL AFRICAN REP, PORTO RICO & SINT MARTEEN : Tracking + Signature service not available; COVID19 surcharges apply. The volumetric weight can be applied on the service Suivi + Signature. Delays are extended. Happy-Post can not commit itself on the delivery time and will not pay any compensation for the delays of delivery until further notice.
- Important information of 26/08/2020: Reopening of the following destinations with the solution: PARAGUAY, PERU, URUGUAY, CYPRUS, GUERNESEY, JERSEY, AFGHANISTAN, MACAO, MALDIVES, PAKISTAN, UGANDA, RWANDA, SIERRA LEONE, TOGO. COVID19 surcharges are applied. Delays are lengthened. Happy-Post can not commit itself on delivery times and will not pay any compensation for late delivery until further notice.
- Important information of 26/08/2020: Reopening of the following destinations with the FOLLOW-UP + SIGNATURE solution: ANGOLA, BOLIVIA, COSTA RICA, COTE D'IVOIRE, CURACAO, EL SALVADOR, GUATEMALA, HONDURAS, CAIMAN ISLANDS, FALKLAND ISLANDS, VIRGIN ISLANDS UK, VIRGIN ISLANDS US, MALI, NAMIBIA, PANAMA, ST. LUCIA, ST. VINCENT GREN, SINT MARTEEN, SURINAME, TRINIDAD AND TOBAGO. For these countries, exceptionally, the volumetric weight applies even on the Tracking and Signature solution. COVID19 surcharges are applied. The delays are extended. Happy-Post cannot commit itself to delivery times and will not pay any compensation for late deliveries until further notice.
- Important information from 30/07/2020: reopening of the following destinations with the FOLLOW-UP solution: DOMINICA, ECUADOR, ERITREA, ETHIOPIA, GABON, GIBRALTAR, GUAM, EQUATORIAL GUINEA, IRAQ, KAZAKHSTAN, KYRGYZSTAN, KIRIBATI, KUWAIT, PORTO RICO. With the FOLLOW-UP solution, the packages must not exceed 2kg and the sum of the dimensions must be less than 90cm. There is no signature. COVID19 surcharges are applied. Delays are extended. Happy-Post cannot commit itself to delivery times and will not pay any compensation for late deliveries until further notice.
- Important information of 28/07/2020 - Reopening of the following destinations with the FOLLOWING solution: AFGHANISTAN, ALGERIA, ANGOLA, ANGUILLA, ARGENTINA, SAINT HELENA, BANGLADESH, BENIN, BHUTAN, BOTSWANA, BULGARIA, CAMEROON, COLOMBIA, COSTA RICA, COTE D'IVOIRE, CANARY ISLANDS, ISRAEL, KENYA, MADAGASCAR MEXICO, QATAR, SENEGAL, TUNISIA. With the SUIVI solution, the packages must not exceed 2kg and the sum of the dimensions must be less than 90cm. There is no signature. COVID19 surcharges are applied. Delays are extended. Happy-Post cannot commit itself to delivery times and will not pay any compensation for late deliveries until further notice.
- Important information of 16/07/2020: reopening of the following destinations: ALBANIA, SAUDI ARABIA*, MOROCCO*, BOSNIA, GEORGIA*, PHILIPPINA*, MACEDONIA, KOSOVO, BELARUS*, BAHRAIN*, CAMBODIA*, JORDAN*, LEBANON*, OMAN*, SOUTH AFRICA*, SRI LANKA*, VIETNAM*, EGYPT*, UKRAINE Actual weight is applicable to these destinations (except for the Premium solution in volumetric weight). COVID19 surcharges are applied to destinations marked with a star "*". Delays are longer. Happy-Post cannot commit itself to delivery times and will not pay any compensation for late deliveries until further notice.
- Important information of 01/07/2020: the delivery times are still very important to the United States. Due to the health crisis, the lack of air capacity, the measures taken by the American government and the delays in the customs clearance of the parcels, we inform you that the delays are extended until further notice. As a reminder, Happy-Post cannot commit to delivery times and will not pay any compensation for late deliveries until further notice.
- Important information of 19/06/2020 : reopening of the following destinations : INDIA, INDONESIA, MALAYSIA, NEW ZEALAND, THAILAND, TURKEY, UNITED ARAB EMIRATES. The 3 solutions "Tracking", "Tracking and signature", "Premium" are now open in real weight for these countries. The Volumetric Weight only applies to the "Premium" solution. Covid19" surcharges are applied.
- Important information of 11/05/2020: suspension of new destinations including the entire American continent (except USA, Canada, Mexico, Brazil and Dom-Tom). You will find below the list of countries and services up to date.
- Important information of 07/05/2020: reopening of the solution Home Delivery with Tracking and Signature to SINGAPORE, TAIWAN, SOUTH KOREA, HONG-KONG. The rates are again in real weight and integrating a surcharge of 1€/kg. We have reopened a large part of our destinations with the solution Home Delivery with Tracking and Signature. These solutions are in volumetric weight. You will find below the list of countries and services up to date. Longer delivery times are to be expected. Happy-Post can not commit itself on the delivery time. Happy-Post will not be able to pay any compensation for late deliveries until further notice. Important information of 24/04/2020 : reopening of the Home Delivery with Tracking solution (length + width + height = 90cm max and 2kg max) for JAPAN. For packages shipped before April 24, 2020, please contact us.
- Important information of 22/04/2020 : suspension of shipments to SINGAPORE, TAIWAN, SOUTH KOREA, HONG-KONG
- Important information of 14/04/2020 : suspension of the destination REUNION
- Important information of 10/04/2020 : reopening of shipping solutions to CANADA
- Important information of 08/04/2020 : reopening of shipping solutions to USA, SINGAPORE, TAIWAN, SOUTH KOREA, HONG-KONG, ITALY. Shipments resume, additional delays to be expected Information of 03/04/2020 : reopening of shipping solutions to CHINA, RUSSIA
05/03/2021 - Updated the following countries to unavailable: Comoros (unavailable), Haiti, Honduras.